1. What are menstrual or period underwear?

2. How do I care for my menstrual undies?

Washing your undies shouldn't be complicated, so we designed our products to be super easy to wash.

Step 1. Wash the undies before wearing them for the first time for maximum absorbency during personal use.

Step 2. After use, rinse in cold water (<30°) until water runs clear.

Step 3. Wash in cold water (now or later) with mild detergent. Hand wash is great. Machine wash is okay.

Step 4. Hang to dry (preferably under the sun). 

Note: Don't use softener or bleach as this can decrease the absorbency of the underwear's natural fiber. Never machine dry or iron.

 

3. What are the differences between your undies' styles and absorbency capacity?

For a light period, the Malana Period Underwear best suits this category. It can absorb 20ml-40ml (front to back) of menstrual fluid or equivalent to 1-2 pads or tampons. 

For a moderate period, our Maliya, Halmista, & Dihas Period Underwear can hold up to 30-50ml (front to back) of menstrual fluid or equivalent to 1-3 sanitary pads. It also can absorb faster than our Malana.

For moderate to a heavy period, our Dana Period Underwear is made with specially formulated fabric that can repel and lock in moisture better than all other designs. It can absorb 40-60ml (front to back) of fluid. That's equivalent to 2-3 sanitary pads. 

NOTE: We are confident with how our undies can hold your flow, but every women's period is different. If you think you are a heavy bleeder, or you have other options, then you can try our Mayumi Pads, Malaya Cup, or Sehana Disc. 

4. Is it free of harmful chemicals?

Absolutely! We take all of our client's health and safety very seriously. This is why all of our products are made from safe and eco-friendly materials. 

All of our Period Underwear is tested and approved by OEKO-TEX (Switzerland). All products meet the human-ecological standard requirements.  

5. Can this replace my usual routine or protection?

This will heavily depend on how heavy your flow is. You can mix and match our products to know what best suits you. Again, every period & every woman is different.

6. Where else can I use these underwear? 

Aside from the regular periods, prenatal women, women with conditions that lead to urinary incontinence, irregular menstruation, and with postpartum discharge, have all proven to benefit from our period underwear.

7. What is the lifespan of your period underwear?

Our period underwear can last up to 5 years if properly taken care of. 

8. How do I store my menstrual undies?

First, make sure that your undies are fully dry, and then you can just pop them in your regular undies drawer.

     9. How can I change them when I'm outside?

As long as you have an extra pair with you, you can change it like your normal undies, and place your soiled undies inside your dry pouch. 

 

1. Why choose our Mayumi Pads?

Eco-friendly. 100% Washable and reusable.

Economical. Can last for 3-5 years.

Healthy. Free from any kind of chemicals. Made from organic materials.

Soft. Plump cotton layers with smooth fabric linings.

Reliable. Leak-proof and absorbent.

Easy to clean. (care instructions below)

2. How do I care for my Mayumi Pads?

Washing your pads shouldn't be complicated, so we designed our products to be super easy to wash.

Step 1. Wash the pads before wearing for the first time for maximum absorbency during personal use.

Step 2. After use, rinse in cold water (<30°) until water runs clear.

Step 3. Wash in cold water (now or later) with mild detergent. Hand wash is great. Machine wash is okay.

Step 4. Hang to dry (preferably under the sun). 

Note: Don't use softener or bleach as this can decrease the absorbency of the underwear's natural fiber. Never machine dry or iron.

3. What are the differences between Mayumi Pads Sizes?

Our 3-in-1 Set includes light flow pad (8 inches), moderate flow pad (11 inches), and heavy flow pad (12.5 inches). 

Our Regular Set includes 3 pieces of regular flow pads (9 inches). 

4. Is it free of harmful chemicals?

Absolutely! We take our client's health and safety very seriously. This is why all of our products are made from safe and eco-friendly materials. 

Our Mayumi Pads are tested and approved under CE, US Public Law 110-314 or Consumer Product Safety Improvement Act of 2008 (CPSIA) and SGS. 

5. Can this replace my usual routine or protection?

This will heavily depend on how heavy your flow is. You can mix and match our products to know what best suits you. 

6. Where else can I use these reusable pads? 

Aside from the regular periods; pre-natal women, and women with conditions that lead to urinary incontinence, irregular menstruation, with postpartum discharge - are all proven to benefit from our Mayumi Pads.

7. What is the lifespan of our Mayumi Pads?

Our pads can last up to 5 years or more if properly taken care of. 

1. How to Insert Remove the Disc?

GENERAL GUIDELINES: Make sure that your hands are thoroughly clean and the disc has been sterilized. Find your comfortable position. It may be sitting, standing, squatting, etc. Lubricate or moisten the disc if needed.

Hold the disc lengthwise, gripping the middle. This makes the rim as thin as possible. The rim is the firmest part of the disc.  
Insert the disc into the vagina obliquely with the open side facing upward. If most of the disc is inserted, gently push the disc upward into its proper position.
Your goal is to let the disc sit and rest in between the cervix and the pubic bone. With the use of your index finger, you can prop the rim up behind the pubic bone to keep the disc in place.

Once properly in place, protection can last up to 12 hours. But we recommend proactively emptying at least every 6-8 hours (depending on your flow). It is so comfortable to wear, you might even forget that you’re on your period!
Removal is easy. Just use your index finger to hook the rim of the disc out of its resting position behind the pubic bone. Then gently pull it out of your vagina and empty the contents into the toilet.
PRO TIP: Bear down slightly to help it dislodge from its resting position.

Caution: One downside of the disc is it is may be messy to remove.  Make sure you are in a safe place to let some of your flow out.

Now, you can truly be free even during your periods.

Menstrual discs are generally safe to use. Although there are some risks, they are considered minimal and unlikely to occur when the disc is used as recommended. 

NOTE: If you experience any untoward reaction, please discontinue using and contact your health care provider. If you have any medical concerns before usage, please consult your doctor first. If you know you are allergic to silicone or latex, please do not attempt to use a cup or disc.

5. How to sanitize my disc?

There are 4 ways you can sanitize your disc:

Note: Remember to rinse the disc first under clean running water removing all the menstrual blood. 

• By steeping in recently boiled water for 5 mins - you can pop your disc inside the included collapsible sterilizer cup. 
• In the microwave - same method as above but to keep the temperature up, you can place this inside the microwave and bake it for no more than 5 mins. Just make sure the disc is inside the collapsible sterilizer cup filled with water.
• In boiling water - you can also leave the disc in boiling water for 5 mins. CAUTION: Do not let the disc come in contact with any metal heating elements (like the sides of the pot) as this can damage the silicone. Place the disc inside a rubber/silicone whisk for this method. Make sure the disc is fully submerged.
• For optimum silicone care with maximum antimicrobial effect, we highly recommend our Hanan Electric Sterilizer. This utilizes steam technology to conveniently and effectively sanitize any silicone menstrual product.

• Note: If you happen to use mild soap for cleaning, make sure you thoroughly rinse the disc to avoid any irritation this might cause. An organic & anti-microbial soap like our HER All-natural Cleanser is highly recommended.

6. When should I sterilize my disc?

Before use: You should sanitize your disc before using with either of the methods above.

Emptying & reinsertion: Every 8-12 hours of use, or as needed, you should empty the disc and reinsert it to continue with your day. But if you don't have the time and resources available, just rinsing it with clean running water should have no problems for reinsertion. Just make sure you sterilize again the disc with the methods in FAQ #7 at least every after a whole day of use.

Before Storing: It is certainly a plus if you can use an organic, anti-microbial soap to further clean your product. An organic & anti-microbial soap like our HER All-natural Cleanser is highly recommended if the disc is now for storage—ready for your next period.

7. Is it safe to use for women with no experience with sexual intercourse ("virgins")?

Yes. As per medical standards and definitions, the use of these kinds of period products does not affect our "virginity" as women. This is not, and should not, be a reason to stop you from experiencing the benefits of these life-changing period products.

8. Can I get internal injuries by using these types of products?

As for our period products, your health is our top priority. We have specifically made all of our products free from any kind of hard-edge or grooves that can harm our delicate reproductive system.

9. How can I know the right size for me?

You can follow the flowchart below: